August 31, 2018 Lorenzo & Julie from Concord
Clogged Drain"Lester from Rooter Group got my clogged drain fixed within half hour. Not only did he relieve me of my stress of having the main drain of my house clogged, he also saved me lots of money. I had a contractor in before Rooter Group and their recommendation was to tear down a vertical pipe as well as break into my basement cement to replace existing pipe at a cost of $2,500. When Lester from Rooter Group arrived he asked me to explain to him exactly what had happened and he already had an idea what was causing the clog. Using a snake he was able to locate and clear the clogged. He had us up and running within half an hour! He also took the time to explain to us what had happened, how it happened and how to stop it from happening again. Lester has many years of experience and he knows his stuff! :) Excellent work from Shawn as well!. Both were respectful and a pleasure to talk with. I won't be looking for a contractor next time i have any issues... i know exactly who to call. Thanks Lester!"
August 21, 2018 Cordella
Honest, Fast, Professional Service"It was Saturday evening (of course!) and the drains in our building started backing up; I called 4 companies that I found on Homestars that are supposed to offer 24/7 service and none of them answered the phone! I got Rooter Group's number from a contractor we really trust and not only got a live person but was dealing directly with one of the owners who actually tried to save us money (who does that these days?!). The team was able to come out Saturday night but I had them come today instead and they fixed the issue quickly and professionally. They showed us exactly what the issue was and were a complete pleasure to work with. They are seasoned professionals with ample experience and skill. Thanks so much for your help!"
June 13, 2018 GF
Reliable, Friendly, Honest"We needed the old clay pipes in our basement replaced plus have a backflow valve and sump pump installed. Upon the recommendation of a friend, we called Rooter Group Inc. The two owners came over the next day, determined the extent of the work, wrote up (and thoroughly explained) a fair quote and construction started within the week. They were professional, were on site every day and took pride in the work. They took care to organize the removal of the old pipe to ensure we had a working toilet and kitchen throughout the process. The floors and walls were tarped and the site was cleaned up every day (tools put aside and swept). Each day Lester (one of the owners) would demonstrate and explain what was completed and what the plans were for the following day. We are extremely happy with the work that was done and would highly recommend calling Rooter Group Inc. for plumbing/waterproofing. "
November 20, 2017 Anne B. of Weston
Bathroom Renovation"Recently, I needed plumbing work done in the bathroom of our house and a friend recommended Lester Parris from Rooter Group Inc. I was very impressed with the promptness of their response. The work done consisted on removing an old toilet and installing a new one, as well as changing the basin with a more modern one. While in the house Mr. Parris checked the hose of the washing machine and he replaced the rubber ones with braided ones. All the work was done very efficiently and carefully and at a reasonable cost. In short I am extremely satisfied. Anne B. of Weston"
November 7, 2017 Lana H Allen