When a plumbing emergency strikes, the first thing you are likely going to do is get on the computer and search for emergency plumbers in Toronto. Ordinarily, you might have hours, days or even weeks to screen out the subpar services and find the perfect plumber for you. But in an emergency, time is of the essence, which means it is easy for inexperienced, overpriced and untrustworthy plumbers to seep in through the cracks. Fortunately, all you really need to do to ensure you get a great emergency plumber is make sure to ask them the following six questions.
What do you charge for after hours service?
If you are lucky, you will find a great emergency plumber that does not charge extra for after hours or weekend visits. However, it is crucial that you know what your emergency plumber’s charging practices are before hiring them, so that you are not hit with any unwelcome surprises when the bill comes.
What is your wait time for service?
If there is one minimum qualification that plumbers need in order to be considered emergency plumbers in Toronto, it is timeliness. If you have to wait over an hour or two for an emergency plumber to arrive at your home or place of business, you might as well have hired an ordinary plumber.
Are you fully licensed and insured?
During a time of urgency, it can be easy to toss technicalities to the side. But if a plumber is not fully licensed and insured, you run a risk much higher than whatever plumbing emergency you are currently dealing with. Ask your emergency plumber to bring along proof of insurance and certification when they come to your house.
Can you handle this particular problem?
Different plumbers specialize in different things, even emergency plumbers in Toronto. During a plumbing crisis, every minute counts, and you certainly do not want to waste time dealing with a plumber that cannot handle your particular problem. Describe your problem on the phone beforehand, and make sure your plumber has experience with it.
How long do you expect this repair to take?
Your plumber probably will not be able to give you a fully accurate time estimate until they have arrived at your house and surveyed the damage. That being said, you should be sure to get some idea of the timeframe as soon as possible, so that you and your family can make any necessary plans for dealing with the inconvenience.
Do you screen your employees?
Even during a plumbing crisis, you need to prioritize the safety of your family and property above all else. Make sure your emergency plumber has procedures in place to ensure that anybody working in your home or place of business is fully experienced and trustworthy.
If you are tired of emergency plumbers in Toronto being inexperienced, untrustworthy or overpriced, you might want to add Rooter Group Inc. to your list of emergency contacts. Our team works hard during a crisis so that you don’t have to. Be sure to call us during your next plumbing emergency!