When any kind of urgent situation arises, it can sometimes be difficult to think clearly and make smart decisions. This applies to plumbing emergencies, which can often compromise the comfort, health and even safety of a home or business. When you are faced with this issue, it is crucial that you try to keep a level head, and make the right decisions. Doing this becomes a lot easier when you know what your priorities are, and can determine the different factors at play. To that end, here are five questions to ask yourself before calling emergency plumbers in Toronto.
Is this really an emergency?
First and foremost, you need to determine whether this plumbing issue you are dealing with is actually an emergency. To do so, try asking yourself two follow-up questions: “Can this wait until tomorrow?” and “If I put off fixing it, could the situation get a lot worse?”
These questions cover the two main reasons to call an emergency plumber: either it is an issue that simply cannot wait, or it could become more stressful and costly if you wait to fix it.
Is this actually something for my utility service to deal with?
Some plumbing emergencies are not actually jobs for your plumber to deal with at all. Issues like your water being shut off, compromised water quality and a plumbing problem that more than one household in your direct vicinity is experiencing might turn out to be the responsibility of your local water utility service. If you suspect this is the case, get in touch with your water service as soon as possible.
Should I ask my landlord?
If you rent your home, than your landlord likely covers all plumbing expenses for you. But emergency plumbers can sometimes cost more than ordinary plumbers, meaning a potentially hefty bill for your landlord. If all the emergency plumbing services in your area charge extra, it is a good idea to run it by your landlord if you are able to do so. If your landlord does not get back to you within a reasonable amount of time, then you still ought to go through with the emergency fix.
Will I need to pay extra?
As mentioned above, some emergency plumbers often take advantage of their customers’ desperation and charge twice or three times as much as a standard service might cost during normal business hours. Fortunately, not all plumbers do this, but you still ought to always ask what they will charge you before hiring an emergency plumber.
Do I trust this company?
During an emergency situation, the careful vetting that might ordinarily take place before hiring a contractor goes out the window. Still, you should always check to make sure your emergency plumber is fully licensed and insured, as well as highly experienced. And of course, not charging extra for night and weekend service is certainly a plus.
Rooter Group Inc. is one of the only emergency plumbers in Toronto to not charge extra for night or weekend work. Get in touch anytime for more information.